Privacy policy

1. Who is responsible for your data?

The controller is François Nguinbu (Entreprise individuelle (EI)), 12 Avenue du Sauvageon, 91800 Brunoy, France, publisher of the TalkShorts website and application (https://talkshorts.com).

Contact for any question about your data: contact@talkshorts.com.

2. The data we process

• Your account: email address, name, password (stored only as an irreversible hash, never in clear) and session identifiers.
• Your content: the audio files you upload, their transcripts (text and the timing of every word), your corrections, glossary and directions, your project settings (colors, font, logo, intro and outro texts, music) and the videos, images and texts we generate for you.
• Technical data: IP address and browser type (linked to your session, security logs and abuse limits) and AI usage logs (model, quantity processed, date) used to measure and limit consumption.
• Proof that you accepted the terms (version and date).

Your recordings may contain personal data, yours and other people’s. We do not use them to identify anyone from their voice. Do not upload someone’s recording without their permission.

Payment

Payments are processed by Stripe. We never see or store your card number; we keep the Stripe customer identifier, your plan and your invoices.

3. Why we process it (purposes and legal bases)

• Provide the service (create your account, transcribe, generate, store and let you download your content): performance of the contract.
• Security, prevention of abuse and fraud, usage limits: legitimate interest.
• Measure and improve the service, track its costs: legitimate interest.
• Write to you about the service (password reset, security, important changes): performance of the contract. Marketing emails are sent only with your consent.
• Meet our legal obligations (accounting, answering authorities): legal obligation.

We do not use your content to train artificial intelligence models and we do not sell your data.

4. Who receives your data

• Our host, OVH (2 Rue Kellermann, 59100 Roubaix, France), which hosts the application, the database and the files.
• OpenAI (United States), for transcription: the audio file is sent to its API. According to its API terms, data sent through the API is not used to train its models by default.
• Anthropic (United States), to write scenes and texts: the transcript and your text settings (tone, directions, glossary, brand name) are sent to its API. According to its commercial terms, this data is not used to train its models by default.
• Cloudflare (United States), for the anti-bot check (Turnstile) on the sign-up, login, password reset and trial pages: your IP address and information about your browser are passed to it to tell a human from a bot.
• Postmark (United States), to send service emails (address confirmation, password reset): your email address and the message content are passed to it. No promotional email is sent.
• These providers may keep the data you send for a limited time under their own terms (generally to detect abuse).
• Stripe (Stripe Payments Europe Ltd, Ireland, which may use group companies in the United States), for payments and invoicing (if paid plans are offered): name, email and payment details entered directly on Stripe’s page. When you delete your account we cancel your subscription; Stripe keeps the billing data it is legally required to keep.
• Authorities, when the law requires it.

If we add other providers (for example to send emails), this list will be updated.

5. Transfers outside the European Union

OpenAI, Anthropic, Cloudflare and Postmark are located in the United States. These transfers are covered by the safeguards provided by the GDPR (the European Commission’s standard contractual clauses and/or the EU–US Data Privacy Framework, depending on the provider).

6. How long we keep your data

• Account and content: as long as your account exists, or until you delete a content, a project or your account. Deletion is immediate (database and files).
• Large files: generated videos and images, and the original audio, are deleted automatically after a period that depends on your plan (trial: 1 day; free: 30 days; Creator: 90 days; Pro: 180 days, counted from the generation or the last activity on the audio). Texts and transcripts stay until you delete them.
• Backups: database backups are kept for 14 days and then erased; deleted data disappears from them at that point at the latest.
• Technical logs: limited time, with automatic rotation (a few weeks at most).
• Proof of acceptance of the terms: deleted with your account.
• Trial without an account: deleted automatically 24 hours after you start it, unless you create an account (your work is then moved to it).
• Invoices (if paid plans): 10 years, as required by accounting rules.

7. Your rights

You can access your data, correct it, delete it, restrict or object to its processing, receive it in a reusable format (portability), withdraw consent you gave, and set directions for your data after your death.

In the application, the “My account” page lets you download all your data (ZIP archive) and delete your account. For any other right, write to contact@talkshorts.com: we answer within one month.

You may also lodge a complaint with your data protection authority (in France, the CNIL: www.cnil.fr).

8. Cookies and local storage

We use a session cookie, necessary to stay signed in (limited lifetime), and your browser’s local storage to remember your light or dark theme preference. These are strictly necessary or purely functional: no consent is required. We use no advertising cookies and no third-party trackers.

9. Security

Encrypted connection (HTTPS), irreversibly hashed passwords, data separated per account, restricted server access, backups. No system is infallible: if a data breach puts you at risk, we will tell you and notify the authority within the legal deadlines.

10. Minors

The service is reserved for people aged 16 or over.

11. Changes

We may update this policy. The date of the last update is at the top of the page; for important changes we will let you know.

12. Contact

contact@talkshorts.com